:root{--chat-color:#007bff;--chat-bg:#ffffff;--chat-text:#333333;--chat-border:#e0e0e0;--ai-bg:#f0f0f0;--user-bg:var(--chat-color);--user-text:#ffffff;--whatsapp-color:#25d366}.ai-atendimento-pro-floating-container{position:fixed;bottom:20px;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;display:flex;flex-direction:column;gap:10px;align-items:flex-end}.ai-atendimento-pro-floating-container.pos-left{left:20px;align-items:flex-start}.ai-atendimento-pro-floating-container.pos-right{right:20px;align-items:flex-end}.floating-button,.whatsapp-floating-button{display:flex;align-items:center;gap:10px;padding:12px 20px;color:#fff;border:none;border-radius:50px;cursor:pointer;font-size:14px;font-weight:600;box-shadow:0 4px 12px rgba(0,0,0,.15);transition:all 0.3s ease;text-decoration:none}.floating-button{background:var(--chat-color);animation:pulseButton 2s ease-in-out infinite;position:relative;overflow:hidden}.floating-button::before{content:'';position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,.3),transparent);animation:shimmer 2s infinite}.whatsapp-floating-button{background:var(--whatsapp-color);animation:fadeIn 0.5s ease}.floating-button:hover,.whatsapp-floating-button:hover{transform:scale(1.1);box-shadow:0 8px 24px rgba(0,0,0,.25)}.floating-button:active{transform:scale(.95)}.button-icon{font-size:20px;animation:bobbing 2s ease-in-out infinite;display:inline-block}.button-icon.ai-icon{animation:aiPulse 2s ease-in-out infinite,bobbing 2s ease-in-out infinite}@keyframes pulseButton{0%,100%{box-shadow:0 4px 12px rgba(0,123,255,.4),0 0 0 0 rgba(0,123,255,.7)}50%{box-shadow:0 4px 12px rgba(0,123,255,.6),0 0 0 10px rgba(0,123,255,0)}}@keyframes shimmer{0%{left:-100%}100%{left:100%}}@keyframes bobbing{0%,100%{transform:translateY(0)}50%{transform:translateY(-3px)}}@keyframes aiPulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.8;transform:scale(1.1)}}.floating-message-badge{position:absolute;top:-8px;right:-8px;background:#ff4757;color:#fff;border-radius:50%;width:24px;height:24px;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;animation:badgePop 0.5s cubic-bezier(.68,-.55,.265,1.55);box-shadow:0 2px 8px rgba(255,71,87,.4)}@keyframes badgePop{0%{transform:scale(0)}50%{transform:scale(1.2)}100%{transform:scale(1)}}@media (max-width:600px){.floating-button,.whatsapp-floating-button{padding:12px;border-radius:50%;width:56px;height:56px;justify-content:center;box-shadow:0 4px 16px rgba(0,0,0,.2)}.button-text{display:none}.button-icon{font-size:24px}.floating-message-tooltip{position:absolute;bottom:70px;right:0;background:#fff;color:#333;padding:12px 16px;border-radius:12px;box-shadow:0 4px 16px rgba(0,0,0,.15);max-width:250px;font-size:13px;line-height:1.4;animation:slideInUp 0.4s ease;z-index:9998;border:1px solid var(--chat-border)}.floating-message-tooltip::after{content:'';position:absolute;bottom:-8px;right:16px;width:0;height:0;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid #fff}.floating-message-tooltip.hidden{display:none}}@keyframes slideInUp{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chat-window{position:fixed;bottom:90px;width:380px;max-height:600px;background:var(--chat-bg);border-radius:12px;box-shadow:0 5px 40px rgba(0,0,0,.16);display:flex;flex-direction:column;animation:slideUp 0.3s ease;z-index:10000}@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@media (max-width:600px){.chat-window{width:100%;height:100%;max-height:100%;bottom:0;left:0;right:0;border-radius:0;position:fixed;z-index:100000}.chat-header{border-radius:0;padding:20px 16px}.chat-input-area{padding:16px;padding-bottom:calc(16px + env(safe-area-inset-bottom));border-radius:0}.message-content{max-width:85%;font-size:16px}}.chat-header{display:flex;justify-content:space-between;align-items:center;padding:16px;background:linear-gradient(135deg,var(--chat-color) 0%,#0056b3 100%);color:#fff;border-radius:12px 12px 0 0;border-bottom:1px solid rgba(0,0,0,.1)}.chat-header-content{display:flex;align-items:center;gap:12px}.chat-header-avatar{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;font-size:20px;animation:avatarPulse 2s ease-in-out infinite}@keyframes avatarPulse{0%,100%{box-shadow:0 0 0 0 rgba(255,255,255,.4)}50%{box-shadow:0 0 0 6px rgba(255,255,255,0)}}.chat-header-content h3{margin:0;font-size:16px;font-weight:600}.status-online{font-size:12px;opacity:.9;display:flex;align-items:center;gap:4px}.status-online::before{content:'';width:8px;height:8px;background:#4caf50;border-radius:50%;display:inline-block;animation:statusBlink 2s infinite}@keyframes statusBlink{0%,100%{opacity:1}50%{opacity:.5}}.chat-close{background:none;border:none;color:#fff;font-size:24px;cursor:pointer;padding:0;width:30px;height:30px;display:flex;align-items:center;justify-content:center;transition:transform 0.2s ease}.chat-close:hover{transform:rotate(90deg)}.chat-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}.message{display:flex;animation:fadeIn 0.3s ease}@keyframes fadeIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.ai-message{justify-content:flex-start}.user-message{justify-content:flex-end}.message-content{max-width:75%;padding:12px 16px;border-radius:12px;font-size:14px;line-height:1.4;word-wrap:break-word}.ai-message .message-content{background:var(--ai-bg);color:var(--chat-text);border-bottom-left-radius:4px;animation:slideInLeft 0.3s ease}.user-message .message-content{background:var(--user-bg);color:var(--user-text);border-bottom-right-radius:4px;animation:slideInRight 0.3s ease}@keyframes slideInLeft{from{opacity:0;transform:translateX(-20px)}to{opacity:1;transform:translateX(0)}}@keyframes slideInRight{from{opacity:0;transform:translateX(20px)}to{opacity:1;transform:translateX(0)}}.typing-indicator{display:flex;gap:4px;padding:12px 16px}.typing-dot{width:8px;height:8px;background:#999;border-radius:50%;animation:typing 1.4s infinite}.typing-dot:nth-child(2){animation-delay:0.2s}.typing-dot:nth-child(3){animation-delay:0.4s}@keyframes typing{0%,60%,100%{opacity:.5;transform:translateY(0)}30%{opacity:1;transform:translateY(-10px)}}.chat-input-area{display:flex;flex-direction:column;gap:8px;padding:12px;border-top:1px solid var(--chat-border);background:var(--chat-bg);border-radius:0 0 12px 12px}.chat-input-row{display:flex;gap:8px}.chat-input{flex:1;padding:10px 12px;border:1px solid var(--chat-border);border-radius:6px;font-size:14px;font-family:inherit;transition:border-color 0.2s ease}.chat-input:focus{outline:none;border-color:var(--chat-color);box-shadow:0 0 0 3px rgba(0,123,255,.1)}.chat-send{padding:10px 16px;background:var(--chat-color);color:#fff;border:none;border-radius:6px;cursor:pointer;font-weight:600;transition:all 0.2s ease}.chat-send:hover{background:#0056b3;transform:translateY(-2px);box-shadow:0 4px 12px rgba(0,123,255,.3)}.chat-send:active{transform:translateY(0)}.whatsapp-button{display:block;padding:10px 12px;background:var(--whatsapp-color);color:#fff;text-align:center;border-radius:6px;text-decoration:none;font-size:14px;font-weight:600;animation:fadeIn 0.5s ease;transition:all 0.2s ease}.whatsapp-button:hover{background:#1fa854;transform:translateY(-2px)}.ai-atendimento-pro-chat{background:var(--chat-bg);border:1px solid var(--chat-border);border-radius:12px;overflow:hidden;display:flex;flex-direction:column;max-width:100%;margin:20px 0}.ai-atendimento-pro-chat .chat-messages{min-height:300px}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:transparent}.chat-messages::-webkit-scrollbar-thumb{background:#ccc;border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:#999}